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Handle Broken on arrival |
December 29, 2020 |
| Reviewer:
Dissatisfied Customer
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I bought 2 of these for Christmas presents for my husband and father-in-law. The wooden handle on my husband's was broken upon arrival, and I didn't inspect it prior to wrapping it for Christmas. According to the return policy, I am unable to exchange for a new one because I should've contacted the carrier about the damage. Since it was a Christmas present, the shipping labels and packaging are no longer available. Apparently, the company feels like it is impossible for them to send something damaged from the get-go, because that's never happened before! I will never order from here again.
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Sharper is safer 
