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Good press, great customer service |
August 10, 2016 |
Reviewer:
Braven Wilson from Tulsa, OK United States
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To start this review I will say that my initial product arrived with the basket quite warped, which I believe to be the shippers fault not the company. Sausagemakers customer service address my concerns the same day and in less than a week I had a replacement sent to my door free of charge. Every email I sent was responded to in less than 24 hours. The press itself works great. It entire construction of the base is very solid and the pressures achieved are good for apples, pears, and watermelon (the three I've tried so far). The second basket I received has twice as many cutouts in it and works much better, I do not know if their design has changed or I was sent a basket from another product to be honest. Either way I would recommend this item ober similar sized wooden basket ones. The ease of cleaning is fantastic and it seems like it had a long life ahead of it. Also it's great to know it's made in NY.
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